Are you facing an offline error with your Brother printer? You are not alone. Brother printers are widely popular for their exceptional print quality and durability. However, they are also prone to errors and technical glitches, which can be frustrating when printing an urgent document.

You may not take such an error lightly when your Brother printer is offline. The fortunate thing is that it is a generic error, and every brother Printer user experiences it often.

This blog will discuss some common reasons behind the why is my Brother printer offline error and provide practical tips and solutions on how to get Brother printer online.

Brother Printer is Offline Error: Possible Reasons

  • Connection Issue with Brother Printer

    The most common reason behind the Brother printer is offline error is a connectivity issue. Check if your printer is connected to your computer, or If everything is fine, the “Brother printer saying offline” error will not reappear; everything is fine.

  • Outdated Drivers

An outdated driver can prevent the printer from brother printer offline to online. Ensure that you have the latest printer driver installed on your computer. The newest printer drivers are essential to keep your printer working continuously. Therefore, updating the driver “brother printer saying offline” error will vanish.

brother printer is offline

  • Hardware Problems

When your Brother printer showing offline, there may be Faulty hardware components in your printer. Hardware issues can also cause the  Brother Printer is offline error. Check for damaged or loose cables, paper jams, or other hardware-related problems.

  • Printer Spooler problems in Brother Printer

If the printer spooler service is not running, your Brother Printer Shows Offline status. Ensure that the printer spooler service is running and set to automatic.

  • Firmware issues

If the printer’s firmware is outdated, it may not function properly. Check for any firmware updates on the Brother website and install them.

  • Paper jams

Brother Printer paper jam error can cause your printer to stop working. Open the printer cover and check if any pieces of paper are stuck inside. Remove any jammed paper and try printing again. Fixing Brother Printer paper jam errors can make your printer work again efficiently.

brother printer offline

  • Low ink or toner

If the ink or toner levels are low, your printer may not work correctly. Replace the cartridges with new ones to see if that resolves the issue.

  • Printer Settings

Wrong printer settings can also cause the Brother Printer is offline error. Check if your printer is the default printer and ready to print.

Brother Printer is offline: Some other Reasons

When you encounter the “Brother printer shows offline” error, one of the things you should check is the printer settings. Incorrect printer settings can cause this issue, your brother printer showing offline even though it’s connected to your computer or network.

Here are some steps to check if your printer is set as the default printer and ready to print:

  • Click the “Start” button on your computer and select “Devices and Printers.”
  • In the Devices and Printers window, find your Brother printer and check if it has a green checkmark next to it. If not, right-click on your printer and select “Set as Default Printer.”brother printer saying offline
  • After setting your printer as the default, right-click on it again and select “Printer Properties” from the drop-down menu.
  • Click the “Print Test Page” button in the Printer Properties window to check if your printer is ready to print. If the test page prints successfully, your printer is prepared to use.

If your printer is still not working, you may need to check the printer’s connection or update the printer driver. It’s also essential to ensure that your printer is turned on and connected to your computer or network correctly.

Checking the printer settings is vital in resolving the “Brother Printer is offline” error. By setting your printer as the default and ensuring it’s ready to print, you can eliminate the possibility of incorrect printer settings causing the issue.

Tips and Solutions to Fix Brother Printer Offline Error

  • Check the Connection of Brother Printer

Ensure your Brother printer is connected to your computer or network. Check if the Wi-Fi signal is strong and stable if you use a wireless connection.

  • Restart Your Brother Printer and Computer

A simple restart can often fix many technical glitches. Turn off your Brother Printer and computer, wait a few seconds, and then turn them back on. Now check whether the “Brother printer keeps going offline” problem has gone or persists.

  • Update Brother Printer Driver

An outdated driver can cause printer errors, including a Brother Printer Goes Offline Error. Visit the Brother website and download the latest driver for your printer model.

  • Check Hardware Components

Check for any loose cables, paper jams, or other hardware issues. Fix the problem if you find any.

  • Restart Brother Printer Spooler Service

    Press Windows + R key, type “services. msc,” and press Enter. Find the “Print Spooler” service, right-click on it, and select “Restart.”brother printer shows offline

  • Check Brother Printer Settings

Open “Devices and Printers” and check if your Brother printer is the default printer. Also, ensure that it is ready to print.


The Brother Printer Goes Offline error can be incredibly maddening for those who depend on their printer for work or personal use, causing disruptions to productivity and unwanted stress. This issue can affect many Brother printers, including laser, inkjet, and all-in-one models. It can be caused by various factors, such as connection problems, outdated drivers, or printer settings.

Recognizing that the Brother printer saying offline error can sometimes be a sign of a more significant problem is essential. For instance, if the brother printer saying offline, it could indicate a network or computer issue.

Troubleshooting and addressing any underlying problems may be necessary to prevent the brother printer shows offline from recurring.

Ultimately, it’s essential to approach the Brother Printer offline error with patience and persistence. Although it can be infuriating, various solutions and resources are available to help resolve the issue and get the printer working correctly again.

We have also prepared a detailed article on Brother printer setup, how to download & install brother printer driver and also mentioned some common brother printer problems. You can read the Brother Printer Support article.

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